Create and Complete a Work Order

A work order tracks maintenance from start to finish: what needs doing, when the aircraft is down, and when it's back in service. You can start one from a squawk or from scratch, and completing it puts the aircraft back on the schedule.

Create a work order

1. Open Maintenance and go to the Work Orders tab.
2. Click Create Work Order.
3. Pick the Aircraft and enter a Title, such as 100-hour inspection, and a Description.
4. Choose a Category: Inspection, Engine, Avionics, Airframe, Electrical, Cabin, or Other.
5. Set the Severity: Non-grounding (can still fly) or Grounding (can't fly until fixed).
6. Set the Work order date.
7. To keep the aircraft off the schedule while it's in the shop, fill in all four fields under Block the schedule (optional): Start date, End date, Start time, and End time.
8. Click Create work order.

If you blocked the schedule, maintenance blocks appear on the aircraft's row for that window, and new bookings in that window show a conflict.

Start a work order from a squawk

Open the squawk in Squawks and click Make Work Order. The aircraft, title, and category are filled in, and the squawk's photos and video carry over. You can tap a photo to leave it out. The squawk shows as In progress while the work order is open.

Track the work

Open a work order to add notes and photos as the work goes. Click Edit to change the details or the status: Open, In progress, or Waiting on parts.

Complete the work order

1. Open the work order and click Mark Complete.
2. Confirm the Completed on date.
3. Enter the Hobbs and Tach when the work was finished.
4. If the work was an inspection, pick it under Inspection this completes. Sky Schedule marks that inspection done and starts its next cycle. Choose None, just this work order otherwise.
5. Click Mark complete.

When you complete it:

• The squawk it came from is resolved.
• Its maintenance blocks come off the schedule.
• The aircraft is set back to Available, unless another open work order or open grounding squawk still keeps it down. The message tells you which one.

Tips

• Use the Inspection category for scheduled inspections so the right inspection is picked when you complete it.
• On the Work Orders tab, Export PDF gives you a record of resolved work.

Troubleshooting

• The aircraft didn't go back to Available. Another work order or grounding squawk is still open on it. Complete or resolve that one too.
• "Time slot unavailable" when saving. The block overlaps a booking. Move that reservation, or change the block dates.
• An hour-based inspection won't complete. Enter the meter that inspection is tracked by, such as Tach for a Tach-based 100-hour.